Refund policy

At Wyoming Pure Natural Beef, we are committed to providing our customers with high-quality frozen beef products. We stand behind the quality of our products and offer a 100% satisfaction guarantee. If you are not completely satisfied with your purchase, we are happy to provide an exchange for a replacement item(s), in-store credit, or refund subject to the terms and conditions outlined below:

  • Notification of Concern:
    • In the event that you are dissatisfied with your purchase, please contact our customer service team within 30 days of receiving the product.
    • You can reach our customer service team via phone at 307-331-1176 or email info@wyomingpure.com
  • Eligibility:
    • To be eligible for an exchange or in-store credit, we need written or verbal notice of concern.
    • Proof of purchase, such as the order confirmation or receipt, will be required.
  • Process for Exchange:
    • Contact our customer service team to initiate the exchange process.
    • Once your exchange is approved, you will receive further instructions.
    • If opting for a replacement, we will dispatch the replacement item(s) at the earliest convenience.
  • Refund Exceptions:
    • We do not offer refunds in cash or to the original payment method. Exchanges or in-store credit are the available options.
  • Shipping Costs:
    • We will cover the cost of shipping for an exchanged product(s).
  • Damaged or Defective Products:
    • If you receive a damaged or defective product, please contact us immediately for further assistance. We may require photographic evidence of the issue.
  • Cancellations:
    • Orders that have been processed and shipped cannot be canceled. Please review your order carefully before confirming the purchase.
  • Policy Changes:
    • Wyoming Pure Natural Beef reserves the right to modify or update this refund policy at any time. Any changes will be effective immediately upon posting on our website.

By making a purchase with Wyoming Pure Natural Beef, you acknowledge and agree to the terms outlined in this refund policy.

If you have any questions or concerns regarding our refund policy, please do not hesitate to contact our customer service team.

Thank you for choosing Wyoming Pure Natural Beef. We appreciate your trust in our beef and our family.

Wyoming Pure Natural Beef
621 Slater Rd.
Wheatland, WY 82201
(307) 331-1176
www.wyomingpure.com